Terms of use

These terms of use have been actualized in april the 10th 2020. All purchase order on website www.guenaelfassier.com is governed by acceptance of the present terms of use.

Article 1 Objet

This term of use described hereafter explain in detail the right and duties of the following website www.guenaelfassier.com and its customers in the frame of sales of tribal art pieces proposed on this website.

Any service provided by Guénaël Fassier involves acceptance of Customer unreservedly to term of use.

The legal status of Guénaël Fassier is « autoentrepreneur »

Registered office: 27 rue du Docteur Acquaviva 13004 Marseille, France.

SIRET n°534767066000028

Article 2 Products presentation

All the characteristics of the products purposed are presented in the section « Articles/Catalog» of the website. Pictures are not contractual. Guénaël Fassier will not be responsible if some mistakes are present in these pictures. All text and pictures of the website www.guenaelfassier.com are reserved, worldwide, abiding by in copy-right and intellectual properties regulations any copy even partial is forbidden.

Article 3 Validity of sales proposal

The unique piece of art on sale are, by default, available or if not they will be clearly described as sold. If case of definition mistake, the customer would be informed by mail.

Article 4 Product prices

The section « Articles/Catalog» of the website point out prices including taxes, delivery fees are also included. The website www.guenaelfassier.com is governed by legal status of autoentrepreneur, TVA is not invoiced, customer cannot claim for any repayment.

The website www.guenaelfassier.com reserves the right to modify prices at any time but products ordered are invoiced at current price during registration of order.

Any discount purposed on website are included and also notified.

Article 5 Order

Customer validates its order activating link “Validate your order” down the page « Summary order » after acceptance of this general terms of sale. Before this validation, a systematic check is proposed to the Customer in order to change any possible mistake.

The website www.guenaelfassier.com confirms order by e-mail. This email gathers all the relevant elements of the order and provides details regarding retraction right.

The data saved on website www.guenaelfassier.com are evidence of nature, content and date of the order. Data are archived by website www.guenaelfassier.com according to legal conditions and time limits; Customer can access to these archives by contacting the website with the section « Contact ».

Article 6 Payment modality

The settlement of the order could be done by:

• Check, with banking domiciliation in metropolitan France, ordered to Guénaël Fassier and sent to adress 27 rue du Docteur Acquaviva 13004 Marseille by default (except notify)
• Cash card (with Paypal service)
• Bank transfer (IBAN)

During the booking of the order, the buyer will have to pay the total amount.

The order will be validated and sent after payment’s reception.

Article 7 Protected from objects

The website www.guenaelfassier.com commits to supply to the Customer a certificate of sale and authenticity accompanying every object bought. This certificate will stipulate all the known and justified knowledge (scientific test or certificate of membership, if necessary) on the concerned object.

Objects sold on the www.guenaelfassier.com site are unique(only) objects and not series. They are considered as worn and not new objects. The tracks of wear are consequently remarkable and cannot be blamed Guénaël Fassier. Objects are sold as defined by their respective index cards(forms) (photos and information).

Article 8

Retractation

The Customer has a deadline of seven clear days, starting at reception of products, to exercise his right to withdraw without having to prove motives or to pay off penalties, in the exception of expenses of return. However the customer has to inform beforehand the www.guenaelfassier.com site through the “Contact” section. If the deadline of seven days comes to expire on a Saturday, Sunday or a holiday or any non-working day, the deadline will automatically be extended until the next first working day.
The Customer will have to send back(dismiss) the object, at his expenses, in his original packing to the following address: Guénaël Fassier, 27 rue du Docteur Acquaviva 13004 Marseille

In case of exercise of the right to withdraw, the company will refund the Customer of the total paid sums, with the exception of the initial forwarding charges, for documentary evidences, as soon as possible and at the latest in thirty days according to the date in which this right was exercised. The www.guenaelfassier.com site makes a commitment to protect its objects during the sending to limit any breakage or damage, and insures the contents. The Customer will have to verify the state of the object at reception and will have to inform the website in case of noticed problem.

Article 9 Delivery

All products are delivered with the guarantees provided by the carrier (Collissimo or Chronopost) regarding deadlines. The deadline of delivery varies according to the address of the customer. It is fixed, for an address in metropolitan France, to the day of opening of the payment + 3 days and, for the other destinations, in the day of opening of the payment + 7 days. Expenses of delivery can be however imputed to the Customer if the weight or the dimensions of the object require it. These expenses will then be notified by the naming ” additional costs of delivery ” in the index card (of the object. The Customer will then have knowledge of it before placing his order.

The www.guenaelfassier.com site saves itself the possibility of delaying its sending in case of temporary unavailability (holidays, disease, or journey of business) and will have if necessary to inform about it clientele by an e-mail notifying the delivery deadline.
Besides, any temporary unavailability will be upstream evoked in section “News” so that the Customer has the full knowledge before placing his order.

Article 10 Applicable right

Any order implies full acceptance by the Customer of terms and conditions of sales. These terms of use are governed by the French law. In case of litigation, only the French courts will be competent. In case of difficulty, of complaint on the occasion of an order, the Customer can address the After-sales service to find an amicably solution.

Article 11 Computing and Liberties

The information collected by the www.guenaelfassier.com site during an order of the Customer is necessary for the management of the transaction and for that purpose can be communicated in whole or in part to the persons receiving benefits of the www.guenaelfassier.com site occurring within the framework of the execution of the order. The Customer is informed that the same personal data can also be collected by an organisation in charge of the analysis of the orders and the fight against the credit card fraud. According to data protection acts N 78-17 of January 6th, 1978, the Customer has a right of access, rectification, opposition and abolition of the data concerning him.

Article 12 Customer relationships – After-sales service

For any information, question or complaint, the Customer can address from Monday to Friday, from 9 am till 6 pm.

Adress: 27 rue du Docteur Acquaviva 13004 Marseille.
Phone: 00.33.6.63.82.31.46 ; e-mail: info@guenaelfassier.com